# Direct Drinks Privacy Policy We take our customers' privacy seriously and we will only collect and use your personal information as outlined below. Our Privacy Statement fully complies with the Australian Privacy Act 1988 and represents industry best practices. ### Personal Information Collected When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We do not collect credit card information, this is processed through a gateway provider. Normally we collect information from you directly, unless it is unreasonable or impracticable to do so. Collection of your personal information can occur through the following interactions: - When you access and use our website or mobile APP; - When you complete purchase orders, registrations, requests or applications for our products or services (by phone, in person or electronically); - When you communicate with us directly (by email, telephone, direct mail or any other means); ### Usage of Personal Information We collect your personal information so that we can carry out the following actions (Purpose): - Provide you with products and services that you have requested from us; - Communicate with you, including about products and services and special offers which might interest you; - Answer your questions and provide you with information or advice; - Create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts; - Provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service providers and fulfilment managers; - Consider and respond to complaints made by you; or - Comply with laws or regulations or to comply with any directions given by regulators or authorities; ### Updating your Personal Information You can update your personal information anytime by accessing your account on the DirectDrinks Website of DirectDrinks Mobile Application. Security of Your Personal Information DirectDrinks ensures that all information collected will be safely and securely stored. 
We protect your personal information by: - Restricting access to personal information - Maintaining technology products to prevent unauthorised computer access - Securely destroying your personal information when it's no longer needed for our record retention purposes. DirectDrinks uses 2048 - bit SSL (secure sockets layer) encryption technology for all requests over the internet. - Our website and app are scanned on a regular basis for security holes and known vulnerabilities in order to make your experience as safe as possible. - DirectDrinks does not use Malware Scanning. - All credit card information is processed through a gateway provider (Stripe) and is not stored or processed on our servers. Stripe is PCI compliant https://stripe.com/docs/security/stripe. ### Disclosure of Personal Information Your personal information may be disclosed in connection with any Purpose to any of the following: - Our employees, contractors or service providers, to the extent reasonably necessary to fulfil our obligations to you. This may include internet service providers, IT systems administrators, delivery companies, couriers, payment processors, and data entry service providers; - Retail brands and suppliers who provide goods and services within our stores. This may include other suppliers who provide products and services to you on our behalf; - Our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required; - Suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes; and - If required by law, to any person authorised by such law. This may include the police service, ambulance service, or government departments or regulators within Australia in connection with law enforcement activities. Your personal information will not be shared, sold, rented or disclosed other than as described in this privacy policy. ### Changes to the Privacy Policy DirectDrinks reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on the DirectDrinks Website of DirectDrinks Mobile application. ### Complaints about Breaches of Privacy Please don't hesitate to contact us at info@directdrinks.co if you have any enquiries or complaints. Alternately, you can direct correspondence to: Legal Department DirectDrinks PTY Limited 45 O'Brien Street, Bondi Beach 2046